Customer Testimonials

After my second experience with Freyaldenhoven, I am convinced that they will be who I use for the remainder of my time in Conway. Dispatchers are very kind and helpful. The technicians are even more impressive. My unit wasn't working, but as soon as my tech (Jamison) arrived, it started running again. The mere presence of this man was enough. All jokes aside he looked at it and was immediately able to identify the potential issue. After the unit started working again, he didn't stop there. He checked to ensure I wouldn't have any other issues moving forward. He didn't stop there though. He educated me on how units work and what proactive maintenance I as a homeowner could do. He even made recommendations for future needs (My units is most likely 20 years old or more). All and all I'm very pleased. 10/10 would recommend Read Less

Very pleased with Freyaldenhoven Heating & Cooling! We had a new heat and air unit installed 4 or 5 years ago by them, and have used them to service our older upstairs unit along with the newer unit they installed every since that purchase! Anytime we have a problem or during one of our two service times yearly, we always get quick knowledgeable service at a reasonable price! Robert is the service technician that we have that comes to do our service twice a year and we couldn’t ask for a better guy! He’s very knowledgeable, attentive and explains the service of both my units and ask if we have any questions with anything before he leaves, Very happy with them! Thank You Freyaldenhovens Read Less

I filled out their online form and immediately received an automated response with a phone number to call, so I did. They answered and were very friendly, provided me all sort of details and information over the phone about their service offerings, with specifics on pricing. I ended up going with a different company only because Freyaldenhoven were booked out for a few weeks (probably because they are busy with so many happy customers!). I will definitely come back to them for service if needed in the future due to the very positive first interaction I had with them. Read Less

Our air conditioning went out Friday night. I was in a panic knowing that 100+ temperatures were on the way. I contacted Freyaldenhoven Heating and Cooling on Saturday morning and they sent a repair man within an hour. He was clean and professional. Our fan had burned up in our HVAC unit. He had it fixed and cooling again within 30 minutes. I couldn’t believe it! I was super impressed from start to finish. Thank you all so much! Now my house is nice and cool and ready for this heat wave. Read Less

Our AC was running but not cooling down the house. It’s unbearable in this hot summer weather. Thank you so much for your timely and professional work. Feel so nice that the house is cooling down now. Jamison and Andrew came shortly after I received the service message from the company, found the problem and fixed it in less than 30 mins. The service cost and repair expenses are reasonable. Will definitely use their service in the future when needed. Read Less